Setting Up a System User Token for WhatsApp
A System User Token is a secure way to connect your WhatsApp account to Insight Goat AI. It grants Insight Goat AI access to your WhatsApp account through a System User in the Meta Business Suite.
Step 1: Access Meta Business Suite
First, log in to your Meta Business Suite and click on Settings.
Step 2: Create a System User
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Click on the Users tab.
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Select System Users.
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Click on the Add button.
Step 3: Configure Your System User
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Enter a name for the System User.
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Assign the Admin role.
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Click Create.
Step 4: Assign Assets to Your System User
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Click on your newly created System User.
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Under Assigned Assets, click on Add Assets.
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Select Apps from the left menu, then choose your WhatsApp Business app. In the permissions section, select Full Access.
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Next, click on WhatsApp Accounts, select your WhatsApp account, choose Full Access in the permissions section, and click Assign Assets.
Step 5: Generate Your Token
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After assigning assets to your System User, you can now generate a token. Click on the Generate Token button on the same page.
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You’ll see several options, but make sure to include all whatsapp_business permissions.
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Once generated, copy the token and paste it into the WhatsApp setup page within Insight Goat AI.
If you need any further assistance, feel free to reach out! 😊