Introduction to Insight Goat AI

Hello and welcome to Insight Goat AI! 👋

We’re excited you’ve chosen us to help elevate your customer engagement with our cutting-edge AI solutions. At Insight Goat AI, we merge artificial intelligence with human expertise to deliver outstanding customer experiences. Let’s dive right in and get you started on your journey!

What is Insight Goat AI?

At its core, Insight Goat AI is a platform designed to help businesses like yours stay connected with customers 24/7, without requiring manual intervention. Our AI-powered assistants work seamlessly to ensure you’re always available to meet your customers' needs.

AI Assistants

An AI Assistant is your virtual business representative. Think of it as your digital employee, handling customer inquiries and tasks around the clock.

Setting up an AI Assistant is a breeze. Simply go to the My Assistants tab in the Insight Goat AI dashboard.

You’ll see a Create button at the top of the page. Click it, and voilà! You’ve got your very own AI Assistant up and running.

AI Knowledge

Our AI Knowledge feature allows you to connect valuable data sources, like your website, FAQs, PDFs, and more, to your AI Assistant. This enables your assistant to provide accurate, helpful responses to customer questions. How cool is that? 😎

We recommend exploring AI Training in detail to unlock its full potential for your business.

Chatbot Widget

Next up, creating a chatbot widget—the face of your AI Assistant on your website. The chatbot is what your customers will interact with, so it’s important to make it as engaging and personalized as possible.

To get started, go to the Chatbot Manager tab on the Insight Goat AI platform. From there, simply hit the Create button, assign your AI Assistant to the widget, and customize its appearance and behavior to suit your brand.

That’s it! You’re now ready to deliver a smooth, AI-powered customer experience with Insight Goat AI. Here’s to many successful interactions! 🎉